BOOKING PROCEDURES  -  TERMS OF PAYMENT  -  METHODS OF PAYMENT  -  CANCELLATIONS  -  BANK DETAILS

BOOKING PROCEDURES

All bookings for Angola Reservations are handled by the reservations office in South Africa.

Bookings by phone, fax or e-mail are accepted or online using the quick booking enquiry form.

In response to reservation requests a 'quotation / provisional reservation' document will be returned, detailing facilities, services and or products booked and payment required.

Reservations are only confirmed on receipt of the required payment.

Once payment has been received and affirmed, clients will be issued with confirmation vouchers signaling full payment.

Failure to pay respective deposits by the specified date results in the booking enquiry being terminated.

'Quotation / provisional reservation' documents are not confirmation of actual bookings or availability.

Rates are listed in United States Dollars (USD). Clients may chose to request one of the following major currencies in use by Angola Reservations:  South African Rand, Euro, United States Dollar, British Pound or Namibian Dollar.

All rates are subject to confirmation at the time of booking. Rates given in quotations include the applicable government tax. All rates are subject to availability, seasonality and currency fluctuations!

TERMS OF PAYMENT

Bookings made six (6) weeks before date of intended use:  Full payment required.

Bookings made before six (6) weeks before date of intended use:  50 % deposit required*. Remainder amount payable six (6) weeks before date of intended use.

METHODS OF PAYMENT

Bank transfer or direct deposit to the relevant account as detailed below.

Payment by Credit Card (Dinersclub, Mastercard and VISA only).

CANCELLATIONS 

Any applications for refunds / cancellations / modifications are required in writing and will be penalised* as follows:

>>>     0 - 15 days before arrival 100% of total booking value

>>>     100 % of total booking value for non-arrival.

All refunds and modifications are subject to a minimum 25% of the total booking amount handling fee or as negotiated.

*Penalties might be less then actually indicated or totally absolved with only Angola Reservations maintaining the right to lessen actual percentage of penalty or absolve it totally where and as it deems fair.

BANK DETAILS

Angola Reservations is banking with Nedbank in Namibia.

GENERAL

All the above information may change at any time without prior notice to users of this website. Please click on terms & conditions governing the use of this website.